Cancellation policy

We offer a straightforward refund policy for all programs on our website.

Full refund

To receive a full refund, no questions asked, you must cancel at least 24 hours before your program starts. We cannot issue refunds for cancellations made less than 24 hours before the start time.

Requesting full refund

1. Ensure you have a valid reason for requesting a refund.
2. Contact us at email us at info@parisrivercruise.com
3. Our team will respond and work with you to find a solution as quickly as possible.

Xatona s.r.o. handles all refunds and any related issues.